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Trading Name: Midnight Secrets
Legal Name: GALLEON
Legal Structure: Sole Trader (Auto-entrepreneur registered in France)
Registered Business Address:
59 Rue de Ponthieu
Bureau 326
75008 Paris
France
SIREN / Business Registration Number: 105 139 117
Email:
contact@try-midnight-secrets.com
Customer Service:
contact@try-midnight-secrets.com
Our customer service team can be contacted by email at any time. Requests are processed as quickly as possible during our normal customer service operations.
Midnight Secrets currently delivers to customers throughout the United Kingdom.
Orders are generally delivered within approximately:
7–10 business days from order confirmation.
Delivery times are estimates and may occasionally vary depending on the destination, carrier, public holidays, periods of high demand or circumstances outside our reasonable control.
Customers can refer to our Shipping & Delivery Policy for complete information regarding processing, delivery and tracking.
Where applicable, any charges that customers are required to pay will be communicated in accordance with applicable law.
Please refer to our Shipping & Delivery Policy for further information.
This website is hosted by:
Shopify Inc.
151 O’Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Shopify provides the ecommerce infrastructure used to operate the Midnight Secrets online store.
Midnight Secrets aims to resolve customer concerns directly and efficiently.
If you have a complaint regarding an order, product, delivery, refund or another aspect of our Services, please contact us first at:
contact@try-midnight-secrets.com
As the business operating Midnight Secrets is registered in France, consumers may also have access to applicable alternative dispute resolution mechanisms depending on their place of residence and the nature of the dispute.
Where legally applicable, consumers may contact our designated consumer mediation service:
CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 Rue de Ponthieu
75008 Paris
France
Telephone: +33 (0)1 89 47 00 14
Email: litiges@cm2c.net
Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.
All content available on the Midnight Secrets website, including but not limited to:
is owned by, licensed to, or otherwise lawfully used by Midnight Secrets and is protected by applicable intellectual property laws.
Unless expressly permitted by law or authorised by Midnight Secrets in writing, the reproduction, distribution, modification, publication, commercial exploitation or unauthorised use of protected content is prohibited.
The Midnight Secrets name, branding, logos and associated visual identity may not be reproduced or commercially used without prior authorisation.
Personal information collected through the Midnight Secrets website is processed in accordance with our Privacy Policy and applicable data protection legislation.
Depending on the circumstances and applicable law, users may have rights concerning their personal information, including rights to:
Requests relating to personal information may be submitted to:
contact@try-midnight-secrets.com
As Midnight Secrets serves customers in the United Kingdom, personal data relating to UK customers will be handled with regard to applicable UK data protection requirements, including the UK GDPR where applicable.
Due to the intimate nature of Midnight Secrets products, specific hygiene conditions apply to returns.
Products that have been used for intimate purposes may not be eligible for return for hygiene and health protection reasons, except where the product is faulty or where applicable consumer law provides otherwise.
Midnight Secrets offers a 30-Night Satisfaction Guarantee, subject to the eligibility requirements contained in our Returns & Refund Policy.
The 30-Night Satisfaction Guarantee does not mean that a hygiene-sensitive product can be used for 30 nights and subsequently returned.
Please refer to our Returns & Refund Policy for complete information regarding return eligibility, refunds and faulty products.
Nothing contained in this Legal Notice, our Terms of Service, Returns & Refund Policy or Shipping & Delivery Policy is intended to exclude or restrict mandatory consumer rights.
Customers residing in the United Kingdom retain any mandatory protections available to them under applicable UK consumer legislation.
For questions concerning Midnight Secrets, an order, our policies or your personal information, please contact:
Midnight Secrets
Operated by GALLEON
59 Rue de Ponthieu
Bureau 326
75008 Paris
France
SIREN: 105 139 117
Email: contact@try-midnight-secrets.com
